December 5, 2022
AEP Solar Shop terms and conditions of use
Making A Purchase
AEP Solar Shop aims to deliver goods of the highest quality. Every effort is made to display only items that are in stock or which can be dispatched to you quickly or directly from the manufacturer. From time to time we may be unable to meet our usual delivery times due to certain items being unavailable, in which case we will advise you immediately. If this does occur, you will be given the opportunity to 1) order an alternative, 2) have the products sent as soon as they become available or 3) cancel the order.
Mistakes and cancelation of orders
Please write to shop@aep-auroville.com in case any mistake is discovered in the contents of this website. In rare cases, mistakes can occur in price or product descriptions. AEP Solar Shop reserves the right to cancel an order or part of an order as long as the goods are not delivered.
Payment
Payment is made by bank wire. Due to government regulations, we can not accept payments from foreign (non-Indian) bank accounts.
Guarantee Warranties
AEP Solar Shop warrants that the Goods are of satisfactory quality. All our products carry a minimum 1 year warranty (some products have a longer period of warranty, depending on the product and is listed in the product specification) unless specified otherwise on the product page. Any product deemed to be faulty within this period can be returned to the Solar Shop for repair or replacement without charge. All goods returned to the Solar Shop for any reason must be accompanied by a Return Materials Authorization letter which can be obtained by filling in the RMA form at https://aep-auroville.com/rma. AEP Solar Shop shall not be liable for any breach of warranty if the Buyer alters or repairs the goods without the written agreement of the Solar Shop or uses the goods outside of their rated specifications. AEP Solar Shop's liability under the warranty shall be limited to repairing or replacing the Goods in question or refunding the original purchase price of such Goods.
Limitation of Liability
AEP Solar Shop liability shall not exceed the purchase price of the Goods supplied and the Solar Shop shall under no circumstances be liable to the Buyer for any consequential,indirect or economic loss or damages.